Returns & Exchanges
At MOFT, we want you to be fully satisfied with your purchase. If your new mobile accessory doesn't perfectly fit your workflow, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all adhesive strips, magnets, and accessories are included to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.